Shipping policy

At ZayrenaShop, we aim to deliver your orders quickly, safely, and reliably.

1. Order Processing Time

  • All orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframes

Pakistan

  • Estimated delivery time: 2–5 business days

  • COD orders are confirmed before dispatch.

International Orders

  • Estimated delivery time: 7–12 business days, depending on destination and customs clearance.

Delivery times are estimates and may vary due to courier delays, weather conditions, or customs processes.

3. Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout before you complete your order.

  • Any promotional free shipping offers will be mentioned on the product page or checkout page.

4. Delivery Partners

  • We work with trusted courier services to ensure safe and timely delivery.

  • Once your order is dispatched, tracking details will be shared with you.

5. Payment Methods

We accept the following secure payment options:

  • Google Pay (GPay)

  • Shop Pay

  • Visa

  • Mastercard

  • Other supported international payment gateways

Cash on Delivery (COD) is available only for customers in Pakistan.

All payments are processed through secure and encrypted payment gateways to protect your information.

 

7. Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are accurate at checkout.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

8. Order Cancellations

  • Orders can only be cancelled before they are shipped.

  • Once the order is dispatched, cancellation will not be possible.